Local Reviews

Energy Catchers Rated 4.7 out of 5 stars based on 103 customer reviews

Window Quote




Review of Energy Catchers

Great windows, great price and great warranty! Thousands less than the national manufacturer quote.


Great customer service




Review of Energy Catchers

The folks at Energy Catchers are great to work with. The made everything clear, and were fast to respond to all my questions. Their contractor Joe did an amazing follow up to the install and worked with me to clear up any concerns I had, even spending an additional hour touching up some indoor calking that started to sag. When new projects come up, I'll definitely be calling them.


Excellent windows




Review of Energy Catchers

Efficient, polite, and timely


Response from Energy Catchers:

Thank you for your feedback Ann, we are always trying to improve our service and your input is very helpful.


Great Windows




Review of Energy Catchers

Our sales rep was great Installers were great Alex, who tied things up at the end was awesome. Had it not been for him, honestly would not have given such a good review The rep that came by in between was not so good with customer service. He never returned my call to respectfully answer a simple question. I was confused about something and only wanted someone to clear it up for me Not so happy with him.


Response from Energy Catchers:

Thank you for your feedback, we are always trying to improve our service and your input is very helpful. Energy Catchers takes customer service very seriously and we will continue to try and make things right with our customers.


Roofing




Review of Energy Catchers

Less than professional as a roofing company! To many quality concerns to list. Inexperienced and no supervision, as the home owner I had to go behind them and point out all the faults. Unfortunately Energy Catchers hired a sub to do this work. The sub contractor is horrible and we have had a mess everyday outside and no one picks up. Can’t begin to tell you about the mess inside! Roof is tore off and it down pours and you guessed, the rain is coming inside. All of the problems could have been avoided if I would have hired a roofing company as opposed to someone claiming to be a roofer. Or, if they would have hired experienced roofers that would have worked full days. The guys would work for a few hours and then gone for the day. Beware of the company owned by Matthew Bell! He is a sub crontrator looking to make some cash through hiring less than qualified people. On the other hand, Energy Catchers has been great in trying sort out the problems.


Response from Energy Catchers:

Thank you for your feedback Larry, we are always trying to improve our service and your input is very helpful. Energy Catchers takes customer service very seriously and we will continue to try and make things right with our customers.


Great service




Review of Energy Catchers

Good


Replacement windows




Review of Energy Catchers

Great service


Excellent service and no surprises. Quick, courteous, and reasonable.




Review of Energy Catchers

Everything was explained in advanced and went exactly as we were told. The installer was very knowledgeable, courteous, and constantly busy getting the job done in a timely manner. We couldn't ask for anymore than the great service we received from Energy Catchers.


Windows are efficient




Review of Energy Catchers

The product demonstration was good. I did not like having decide on the spot for the "special price". We paid extra for labor since we have vinyl siding. "The siding needs to be removed / replaced by experienced installers". The installer did not remove any siding, he just cut around the window. They did return to install the correct safety glass that was missing on one of the windows. I asked for a refund for the extra amount paid for vinyl siding. No response from the company. Bad customer policy.


Front End Good, follow up not good




Review of Energy Catchers

Initial experience was good but the follow up to fix some lingering was not completed. I had to cal over and over again to get a response and although some of the things were completed, the last one was going to be taken care of weeks ago and still has not been done.


ProVia Front Door




Review of Energy Catchers

Our new ProVia front door was just installed and it is even more beautiful than we thought. And, Mike did a beautiful job installing it. I highly recommend Energy Catchers and Travis Trent, in sales, for all your window and door needs. All were great to work and the prices were awesome. HI, LINDA!!!


Happy customer




Review of Energy Catchers

Energy Catchers had a special running and their prices were hard to beat. The windows are really nice and we’re exaclty what we were looking for! I price compared with 3 other companies and was very happy with them. Installation took only a few hours and the installers were very friendly!


Highest Recommendation




Review of Energy Catchers

Have used several times on different projects and always impressed with speed of estimate/installation and great input on different options. No one has even come close to their price either.


Energy Catchers are AWESOME!




Review of Energy Catchers

Fast efficient and friendly. They got my roof done in a day and even came back by the next to check on me to make sure my family was satisfied! Will definitely use them for other remodeling projects and will refer them to anyone who asks


Been waiting for over a month to get started.




Review of Energy Catchers

I gave them half the money $7999 over a month ago and haven't started on my home yet.


Very happy with new gutters, and windows. Everyone was friendly. Could improve communication.




Review of Energy Catchers

New windows and new seamless gutters look great and function well. The installation for each was courteous and efficient, and a mistake in the initial installation of one of the gutters was quickly and completely corrected. I spoke with 5 different people over the course of the entire transaction (from initial inquiry to on-site evaluation to scheduling to installation), and they were all very friendly, knowledgeable, and clearly customer-focused. The only thing preventing me from rating the overall experience with 5 stars is that I had to leave several voicemails at different numbers before I could get the installation scheduled after the payment had already been made for the windows, and after the deposit had already been made for the gutters. That was frustrating. It would have been helpful for the company to contact me promptly upon processing the payment / deposit in order to either go ahead and schedule an installation date, or at least to let me know that the products had been ordered, and provide a good estimate for an install date, with a follow-up call if it was going to take longer, or to get it scheduled. That's why I rated the convenience as 'Average'. But so far I am certainly happy with the end result. I will recommend them to friends.


Good price, escellent service




Review of Energy Catchers

On time, fast and efficient. Very professional.


Excellent craftsmanship




Review of Energy Catchers

Doug worked with us on the successful completion of this job to install windows and siding on our home. Chris was the leader of the team that did the work for us and we are more than pleased with his workmanship! We plan to ask for him to do the work on our next project with Energy Catchers.


FANTASTIC!




Review of Energy Catchers

They did a fantastic job on time, great communication, great price. Would absolutely refer to others and do business again. Great quality product at a great price! Thanks.


Good work




Review of Energy Catchers

Experienced professionals


Great service!!!




Review of Energy Catchers

This is the 2ND time I've used this company because they are amazing. There was a slight problem with a small defect in a window (manufacturer problem) & Justin was extremely helpful & took care of getting me a new window & set up an re-install appointment ASAP. It's a pleasure dealing with everyone there & they go above & beyond for their customers. I highly recommend this company & look forward to using them again on a few more projects.


Great service




Review of Energy Catchers

I love my new windows. I had a great experience with Energy Catchers. I would definitely recommend them.


Excellent Excellent Excellent !!!




Review of Energy Catchers

Energy Catchers replaced all of the windows in my home, The entire team was professional including the owner, salesman, install crew, and a follow up after the job was completed. Their customer service was no less than excellent. The install crew went over and above when they ran into a problem with the fit off one my old windows, to the new. (ie, had to remove and replace a small piece of hardiplank to make one of the new windows fit). I have had several big jobs within the last six months and experienced one problem after another. It was a pleasure to work with Energy Catchers, and I would never use another company for any of the home improvement services they provide.


These windows are TERRIFIC!!!!




Review of Energy Catchers

Top notch installation. The house is very quite and was warmer immediately, we didn't notice how all the rooms had cold spots until now. The sun exposure rooms do not get unbearably hot anymore, the glass coatings are amazing. We are waiting to hear back about replacing our siding and gutters. Thank you!


Great products and service




Review of Energy Catchers


Great service




Review of Energy Catchers


outstanding experience all around, beautiful roof!




Review of Energy Catchers

An outstanding team, exceeded all expectations. We scheduled an appointment to discuss home improvements, but got thrown for a loop when the hurricane ripped a hole in our roof. Luckily they were the perfect team to help us tackle the roof. With my husband out of town and the appraiser from the insurance company on his way out in just a couple days, Justin and Paul rearranged their schedule to come out and help me through the process. From the first phone call to our beautiful new roof, we could not have asked for more. They turned a very daunting experience into a much more manageable one. Very dependable, efficient and affordable.


Great Service




Review of Energy Catchers

Quick and easy to work with from start to finish. I love my new windows!


Great customer service




Review of Energy Catchers


Great service! Price was the best around!




Review of Energy Catchers

Great experience, excellent customer service, product, and affordability.


Wonderful product and service !




Review of Energy Catchers

Thomas installed all my windows in a day. They're great - love their look AND functionality AND ease of use.


Love my windows




Review of Energy Catchers


Great service




Review of Energy Catchers

Did everything they said they would windows look great. Kept us updated and all the guys were great help


Project management




Review of Energy Catchers

Joe the project manager came out and replaced a defective window that was installed by Energy Catchers. The all did an awesome job. It was just a matter of getting the window from the factory . Thank you


The company did a great Job installing all my 29 windows




Review of Energy Catchers

Thomas, the technician was great


Purchase and installation of quality windows




Review of Energy Catchers

This window company has gone above and beyond my expectations. The price was excellent, the quality was excellent, and the windows were ready to be installed well before the date quoted. The installer, Thomas, was excellent. He worked hard, did an outstanding job (trust me, my perfectionist husband checked), and left no debris. Paul, the broker, was very pleasant and made the whole transaction simple. This is the second time I've used this window company. Two years ago, I purchased Windows for downstairs, this time it was upstairs. The first time, we broke a window in a freak accident the day after it was installed and they replaced it quickly and free of charge, like the say. Couldn't rave more about them. Highly recommended.


Great Windows




Review of Energy Catchers


Great windows and service




Review of Energy Catchers

Everything about Energy Catchers is excellent - the product, the sales team, price, the installation team, and the followup. We have been extremely satisfied with our experience, and we would wholeheartedly recommend Energy Catchers for your home improvement needs.


17 Low E Windows at an awesome price....




Review of Energy Catchers

Energy Catchers made the window replacement experience a smooth and easy one. Our windows were builder grade from 20 years ago (a basic pane of glass), I could feel the cold and heat from outside rushing in. Not anymore!Thank you,


Great windows!




Review of Energy Catchers

We had a wonderful experience purchasing Windows from Energy Catchers. They were friendly, helpful and so far have provided us with wonderful service and a hasssle free installation! The windows we ordered are also really beautiful windows! We are very happy!


Great Experience




Review of Energy Catchers

Justin and team were great to work with. They spent time to explain all options thoroughly, priced the work competitively, sourced my windows quicker than competitors promised to and installed timely upon receipt of product. As someone who renovated homes Energy Catchers will be my first call moving forward as this was a great experience!


Awesome siding job




Review of Energy Catchers

I got a great siding job with all the extras for less than the next best quote.


Great Service




Review of Energy Catchers

Easy to work with


great service




Review of Energy Catchers

This is the second house where I have had Energy Catchers has replaced my windows. I love their windows and their prices are very competitive. They show up on time and do great work. Even better is their outstanding customer services after install. Any issues and they come right out and take care of it. This is a really great company.


Great service, Fast install time, Great installers.




Review of Energy Catchers

From the first visit to final installation of the windows we were 100% satisfied. What a great bunch of people. We highly recommend this company. You will love them.


Windows




Review of Energy Catchers


Good Service




Review of Energy Catchers

The interaction and communication with multiple individuals throughout the process was great. The work performed met my expectations and the site was cleaned before they left.


Great new siding and gutter installation service




Review of Energy Catchers

Recently, we had Energy Catchers install new siding and gutter for our home in Cary, NC. We were extremely pleased with both the friendliness and courteousness of the people working with us, including Joe Perry, and the quality and workmanship from the installation team. We would recommend Energy Catchers to friends and others who need home maintenance or upgrade work.


Great Experience




Review of Energy Catchers

I was very pleased with the entire experience with Energy Catchers as they replaced all the windows in our home. The initial interview took over an hour and all of my questions were addressed. The price was reasonable and I feel like the product is AWESOME. There is already a huge difference from a sound (much quieter), and temperature (AC is running less often) standpoint. I am very pleased.


Great Service




Review of Energy Catchers

Very Knowledgeable and Professional company


Great Service




Review of Energy Catchers

Called when product was available to set-up installation. Arrived on time. Took out old French door, and installed new sliding door, and cleaned up. All within 2-3 hours. Very polite and professional. I would recommend this company very highly.


New Windows




Review of Energy Catchers

Justin's name was given to me by a neighbor who had used the services of Energy Catchers to put new windows in her house. I contacted Justin, got a quote and decided to get him to do the job. They did a good job. The windows look good and were installed according to the schedule I was given. The power wash of the entire house really put the finishing touch onthe job.


Excellent service




Review of Energy Catchers

Have enjoyed working with everyone associated with Energy Catchers, from the sales person to the installers. They've all been awesome, with attention to detail & happily answering questions or correcting any minor issues.


Mixed review.




Review of Energy Catchers

Energy Catchers gave us an awesome price for our windows and the windows were installed promptly. Some problems with the installation and the windows are still not addressed after several months.


Great Experience




Review of Energy Catchers

They did a great job and they price for Windows is the best in the area.


Ugly problem finally solved - and I'm delighted!




Review of Energy Catchers

I had a patio room added to my home several years ago. There was a problem with the roof practically from day one. The company subsequently went out of business so my "lifetime warranty" was worthless. I had spent hundreds of dollars for repairs that did not last. We recently had storm damage to the roof and I contacted Energy Catchers to assess and repair the damage. Justin developed a solution that not only took care of the storm damage, but identified and addressed the ongoing problems (which were actually due to the design of the patio room). Finally, my roof does not leak! I could not be happier.


Delivered As Promised




Review of Energy Catchers

Couldn't be happier with services, from detailed quote to finished installation. If you want a quality window company that stands behind its product, look no further.


Windows




Review of Energy Catchers


Professional work!




Review of Energy Catchers

The guys did great! It took a little longer than expected but I believe that was due to some issues they ran into with old windows so they had to do some custom work to get the window to fit.


High quality windows,made to my exact sizes.




Review of Energy Catchers

Mike was very professional and respectful


Very good service




Review of Energy Catchers

WE are very satisfied with our new windows. WE would recommend you to to all our friends


Outstanding service, satisfied customer




Review of Energy Catchers

Justin is such a kind man. Joe and his crew were also so easy to work with during the process of building my screened porch. I honestly can't say enough good things about this company and their quality of work, Its just too much to list. I'm highly satisfied with my porch, it is so beautiful and would highly recommend this company for sure!


Very professional and cost competitive




Review of Energy Catchers

Great experience working with Energy Catchers and I will recommend and use again.


Great company to work with and the price was right. Good product.




Review of Energy Catchers

Great experience and we will recommend them to anyone!


Great customer service and value




Review of Energy Catchers


I'd Recommend To My Best Friends




Review of Energy Catchers

Justin, Mike and company could not have been nicer or more honest. The customer service and workmanship were superb. The windows have made a positive difference in the utility costs and appearance of my home. So pleased with The experience I'm a repeat customer now!


Highly satisfied




Review of Energy Catchers

I am very satisfied with the quality of work done.


excellent job




Review of Energy Catchers

Prompt and professional


High quality work and competitive pricing!




Review of Energy Catchers

Energy catchers was great to work with. The work was professional and timely with competitive pricing. I'll be sure to be in touch for future needs!


Love my windows and Energy Catchers!




Review of Energy Catchers

Nothing but praise for the entire experience with my window replacements, highly recommend Energy Catchers.


Window install




Review of Energy Catchers

Excellent work!


Windows and Siding




Review of Energy Catchers

Great company and easy to work with. Love our new windows and siding! We will be using them again to build us a new sunroom in the summer! Thanks


Great Service! Fast and professional




Review of Energy Catchers

We had Energy Catchers replace all our Windows and install new siding. This is our 3rd home we have lived in and worked on.... By far this was the absolute best service and most affordable company we have ever dealt with!! Highly recommend


Excellent service and great prices! Would recommend them very highly




Review of Energy Catchers

I am very happy with my new window everyone at energy catches were very helpful and also very attentive to my needs ! Also I have an awesome new window! Thank you so much for everything!!